Refund policy

At Gifts To Haramain, we take great care in delivering your gifts with love, sincerity, and respect in the sacred cities of Makkah and Madinah. Due to the unique nature of our service, all sales are final once a gift has been arranged or delivered.

Please review our refund and cancellation policy below:

1. Eligibility for Refunds & Cancellations
• Cancellation requests must be made within 48 hours of placing your order.
• Refunds are only applicable if the service has not yet been initiated, including purchasing, preparation, or arranging distribution.
• Once the process has begun, refunds will no longer be available.

2. Non-Refundable Situations
• Orders that have already been arranged, processed, or delivered in Makkah or Madinah.
• Cancellations due to a change of mind after the service has started.

3. How to Request a Refund or Cancellation
To request a cancellation, please email us at:
support@giftstoharamain.com
Include your order details and reason for the request.

Our team will review your request and respond within 24 hours.

4. Exceptions
If an error occurs on our part (e.g., incorrect items distributed or failure to distribute as promised), we will either correct the issue or provide a full refund.

5. Contact Us
For any questions or assistance regarding this policy, please contact us at:
support@giftstoharamain.com
We are here to help and ensure your experience with Gifts To Haramain is meaningful and fulfilling.

6. Legal Information:

Contact Email: support@giftstoharamain.com